EGL9.2:Field Alignment Issue In GL Subsystem Reconciliation Page

Last updated on SEPTEMBER 27, 2017

Applies to:

Symptoms

On : FSCM 9.2. PUM 14 , Internet Explorer version 9, Functionality

ACTUAL BEHAVIOR
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Field Alignment issue in GL Subsystem Reconciliation Page
Fields in GL Subsystem Reconciliation Page is not aligned properly, fields overlap and field/ data cannot be identified.
Navigation path: Home > General Ledger > GL Subsystem Reconciliation > GL Reconciliation Inquiry


EXPECTED BEHAVIOR
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When navigating to GL Subsystem Reconciliation page and click on Load Data the fields Document Count and Amount are overlapped and cannot check the data as it is not clear.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to General ledger > GL Subsystem Reconciliation > GL Reconciliation Inquiry
2. Choose inquiry ARRCN corresponding to AR Reconciliation inquiry
3. Fill in the info Business Unit, Ledger Group, Ledger, Fiscal Year, From Period,To Period with As of Date and one account specified and click on Search
4. The search result will show a number of Documents not yet posted on Reconciliation Overview
5. Return to Subsystem Reconciliation and choose 2 Source Documents: AR_PAYMENT and AR_PEND and click on Load data


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use this functionality.

Cause