Batch Tuition Calculation Reversing Fees Calculated by Anticipated Units From Student Account (Doc ID 2095499.1)

Last updated on AUGUST 01, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

Some students are showing Tuition Charges being removed and put back on when running Batch Tuition Calculation for All Students.  The term fee being reversed incorrectly is calculated by Anticipated Units.

Recalculating the students using online tuition calculation will put the charge back on the student account.


EXPECTED BEHAVIOR
-----------------------
It is expected Charges will be calculated once and not be removed.

 

ACTUAL BEHAVIOR
----------------------

Anticipated units term fee charges are being reversed from some students account sporadically.



STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Tuition and Fees, Calculate Batch Tuition, Calculate Tuition;
2. Select a run control;
3. Populate the run control with the Business Unit , Run Option = 'Calc and Post Tuition, Waivers', Select Option = All Students, Academic Career = blank, Term = appropriate term, Academic Program = blank;
4. Submit the process to the process scheduler.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, students are confused and the student Account may reflect an incorrect balance.

Cause

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