EEX9.2: Expense Report Skips Approval Stage When Submitter And Approver Are Same (Doc ID 2097059.1)

Last updated on JANUARY 14, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Expense Reports skips the approval for stages for which the Approver is same as the Submitter who created the Expense Report. Please note that self approval is not active.

Steps
The issue can be reproduced at will with the following steps:
1. Enable Expense Manager and Prepay Auditor approval stages for Expense Report.
2. Set KU0005 as the HR Supervisor or Designated Approver for KU0006.
3. Assign KU0006 as the Expense Manager for the BU.
4. Create and submit an Expense Report using KU0006's credentials.

Actual Behavior
Expense Report skips the Expense Approval stage and routes to Pre Pay Auditor directly

Expected Behavior
Expense Report should have routed to Expense Manager's HR Supervisor or Designated Approver (KU0005) as the submitter and approver for an approval stage were same.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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