Sales Orders Can be Created for Products Linked to Inactive Inventory Items. This Causes a Major issue in Inventory.
(Doc ID 2097206.1)
Last updated on JULY 22, 2020
Applies to:
PeopleSoft Enterprise SCM Order Management - Version 9.1 to 9.1 [Release 9]Information in this document applies to any platform.
Symptoms
Sales Orders Can be Created for Products linked to Inactive Inventory Items (navigation: Order Management, Quotes and Orders, Create/Update Order) while this is not allowed as per PeopleBooks:
PeopleSoft Managing Items 9.1 PeopleBook > Working with Items > Managing Inventory by Item Status > Defining Item Status
Inactive
Items with Inactive status are restricted to warehouse movement transactions, adjustments, RMA and RTV transactions, and receiving transactions. You cannot place or fulfill orders for items with an Inactive status, nor can these items be used in planning, replenishment, production, purchase order, or requisition transactions. You can remove item records with an Inactive status from the system by using the Inventory Data Purge process (IN_PURGE).
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |