When Accessing Company Directory the Error is Given: "Fetching array element 111: index is not in range 1 to 110. (180,252) HR_ABN.ABNFolderBase.OnExecute" (Doc ID 2097257.1)

Last updated on APRIL 29, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version and higher, Company Directory

ISSUE
--------------
Fetching array element 111: index is not in range 1 to 110. (180,252) error while accessing Company Directory .

ERROR
---------------
Fetching array element 111: index is not in range 1 to 110. (180,252) HR_ABN.ABNFolderBase.OnExecute Name:setFolderFromTree PCPC:12672 Statement:210
Called from:HRCD_COMPANY_DIRECTORY.ABNFolderController.OnExecute Name:setHRCDFolderFromTree Statement:145
Called from:WEBLIB_HRCD.ISCRIPT1.FieldFormula Name:IScript_setFolderFromTree Statement:4
While fetching the value of an array element, the index was not within the length of the array.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigate to Main Menu>Org Chart Viewer>Company Directory
2) Click on My Profile, then error message pops up.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot setup Company Directory in their environments.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms