Error Received When Trying To Cancel A PO In Pending Status (Doc ID 2098171.1)

Last updated on JANUARY 19, 2016

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Error Received When Trying to cancel a PO in 'Pending Status'.

ERROR
"The cancellation of the Purchase Order was not successful. Please return to the Purchase Order and try again"


STEPS
The issue can be reproduced at will with the following steps:
Turn Workflow ON

1 - At navigation: Commitment Control > Define Control Budgets > Source Transactions. Add PO_STATUS = ‘PA’ (Pending Approval)
2 - Create PO, approve, validate KK and Dispatch
3 - Change PO Price and Change Order will be created. PO Status turned to 'Pend. Approval' and Budget Check = 'Not Checked'
4 - Validate KK. PO Status = ‘ Pending approval’ Budget Status = ‘Valid’
5 - Cancel PO. 'Yes' to message.
Received the message:
"The cancellation of the Purchase Order was not successful. Please return to the Purchase Order and try again"



Cause

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