EAR9.2: Customer Email Address not Preserved in BI_EMAIL_DOCS_SS
Last updated on JANUARY 26, 2016
Applies to:PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
On : 9.2 version, Payment Electronic
Customer email address is not preserved in BI_EMAIL_DOCS_SS when accessing the "Email Invoice Copy" link on an invoice.
The issue can be reproduced at will with the following steps:
- Search for an invoice if none appear in the list
- Click on an Invoice Number to display the Invoice Summary page
- Click "Email Invoice Copy" at the bottom. The Email Invoice Copy page BI_EMAIL_DOCS_SS appears, but the user's email address is not pre-loaded in the Email Address box.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms