EAR9.2: Customer Email Address not Preserved in BI_EMAIL_DOCS_SS
(Doc ID 2098492.1)
Last updated on MAY 16, 2019
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Customer email address is not preserved in BI_EMAIL_DOCS_SS when accessing the "Email Invoice Copy" link on an invoice.
STEPS
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The issue can be reproduced at will with the following steps:
- Search for an invoice if none appear in the list;
- Click on an Invoice Number to display the Invoice Summary page;
- Click "Email Invoice Copy" at the bottom. The Email Invoice Copy page BI_EMAIL_DOCS_SS appears, but the user's email address is not pre-loaded in the Email Address box.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |