When Effective Date (EFFDT) is Added to Guided Self Transaction ID HR_REPORTING_CHANGE or HR_LOCATION_CHANGE, Error Appears: "A SQL error occurred. Please consult your system log for details." (Doc ID 2099302.1)

Last updated on JANUARY 29, 2016

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to add new Effective Date to Guided Self Transaction, the following error occurs.

ERROR
--------
A SQL error occurred. Please consult your system log for details.


REPLICATION STEPS:
--------

Scenario #1:
1.) Navigate to Set Up HCM > Common Definitions > Guided Self Service > Transaction Configuration and select transaction HR_REPORTING_CHANGE.
2.) Add a new effective dated row.
3.) Click save. The above error occurs.

Scenario #2:

1.) Navigate to Setup HCM > Common Definitions > Guided Self Service >Transaction Configuration and select transaction HR_LOCATION_CHANGE.
2.) Add a new effective dated row and go to Questionnaire tab; click on Position Data Options link.
3.) Select the Update Data Position check box and also select Action Reason from the drop-down and try to save. The above error occurs.

 

Cause

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