E-BI/XMLP:Error "message39" when Loading XML File In MS Word BI Publisher Add-In

(Doc ID 2099310.1)

Last updated on FEBRUARY 22, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.


When trying to load the XML file in MS Word BI Publisher Add-In the following error message occurs :


The issue can be reproduced at will with the following steps:
1. Open a RTF Template in MS Word
2. Go to the BI Publisher Add-In
3. Click on the Sample XML
4. Notice the error


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms