Candidate Gateway Race Ethnicity Two Question Format Error
(Doc ID 2100406.1)
Last updated on MARCH 12, 2021
Applies to:PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
In Candidate Gateway 9.2, when two question format is used, if the applicant selects Hispanic/Latino, the system displays error requiring candidate to select an ethnicity. This shouldn't happen and applicant should be able to move to Review/Submit.
1. Login to the Candidate Gateway
Go to Careers and apply for job Campus Safety Officer
2. At Diversity step 7 of 8, select radio button, Yes-Hispanic/Latino
3. Select Next button
4. Error message is displayed
"Please provide your gender, ethnicity, and race information or select decline to continue
Checkbox is available: "I decline to provide my Diversity details"
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