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Candidate Gateway Race Ethnicity Two Question Format Error (Doc ID 2100406.1)

Last updated on FEBRUARY 14, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In Candidate Gateway 9.2, when two question format is used, if the applicant selects Hispanic/Latino, the system displays error requiring candidate to select an ethnicity.  This shouldn't happen and applicant should be able to move to Review/Submit.



Replication Steps:

1. Login to the Candidate Gateway
    Go to Careers and apply for job Campus Safety Officer
2. At Diversity step 7 of 8, select radio button, Yes-Hispanic/Latino
3. Select Next button
4. Error message is displayed


Error Message:

"Please provide your gender, ethnicity, and race information or select decline to continue
Checkbox is available:   "I decline to provide my Diversity details"

Cause

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In this Document
Symptoms
Cause
Solution
References


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