Enrollment Deposits Not Correctly Displayed In PS Student Services Center (Doc ID 2101148.1)

Last updated on JANUARY 28, 2016

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : Campus solutions 9 version, Student Financials Other

ACTUAL BEHAVIOR
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Deposits are not updating adm_appl_dep in all cases

EXPECTED BEHAVIOR
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A deposit should  update PS_ADM_APPL_DEP  with the amount paid and the date it was received.
In some cases this does occur in others it does not.

STEPS
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The issue can be reproduced at will with the following steps:
Student Financials > Charges and Payments > Group Processing > Create Group Line Entry.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot correctly display unpaid deposits.   Deposits that have been paid appear to be due in self service.

Cause

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