CRM: Case Resolution Email Note Is Showing An HTML Tag In The "Resolution" Section

(Doc ID 2101390.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.


Customer is seeing HTML

tag in resolution section in the email note from resolved cases.

Application version: 9.2
People Tools: 8.53.14


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