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E-PUM: Installing PeopleTools Client DPK from Samba Folders with setupPTclient: Unable to set inst_loc key, Access is denied (Doc ID 2103875.1)

Last updated on NOVEMBER 29, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

In PeopleSoft Update Manager following error's have been observed:

Scenario 1
-----------

When attempting to install the PeopleTools client using setupPTclient .bat file from samba folders after importing the PUM image 16 into virtual box, the following error occurs.

ERROR
--------
2016-02-04T08:58:54Eastern Standard Time ODCDeploy.py ERROR : PTCDPK-50015: odcdeploy:Unable to set inst_loc key
2016-02-04T08:58:54Eastern Standard Time ODCDeploy.py ERROR : Traceback (most recent call last):
  File "T:\client-855\scripts\tools-client\ODCDeploy.py", line 641, in set_inst_loc
  oracle_inv_dir)
WindowsError: [Error 5] Access is denied


Replication Steps
------------------
The application issue can be reproduced at will with the following steps:

1. map a drive to the Samba Share. Drive folder for the PeopleSoft virtual machine.
2. run the setup script: SetupPTClient.bat


Scenario 2
-----------

Unable to install the tools client. Error message is:

"PTCDPK-50015: odcdeploy:Unable to set inst_loc key" and "WindowsError: [Error 5] Access is denied".

 

Cause

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In this Document
Symptoms
Cause
Solution


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