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E-PUM: Installing PeopleTools Client DPK from Samba Folders with setupPTclient: Unable to set inst_loc key, Access is denied (Doc ID 2103875.1)

Last updated on MAY 08, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.58 [Release 8.4]
Information in this document applies to any platform.


In PeopleSoft Update Manager following error's have been observed:

Scenario 1

When attempting to install the PeopleTools client using setupPTclient .bat file from samba folders after importing the PUM image 16 into virtual box, the following error occurs.

2016-02-04T08:58:54Eastern Standard Time ERROR : PTCDPK-50015: odcdeploy:Unable to set inst_loc key
2016-02-04T08:58:54Eastern Standard Time ERROR : Traceback (most recent call last):
  File "T:\client-855\scripts\tools-client\", line 641, in set_inst_loc
WindowsError: [Error 5] Access is denied

Replication Steps
The application issue can be reproduced at will with the following steps:

1. map a drive to the Samba Share. Drive folder for the PeopleSoft virtual machine.
2. run the setup script: SetupPTClient.bat

Scenario 2

Unable to install the tools client. Error message is:

"PTCDPK-50015: odcdeploy:Unable to set inst_loc key" and "WindowsError: [Error 5] Access is denied".



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