When a Buying Agreement Is Added to an Existing Sales Order, the Original Prices Are Reflected in Billing instead of the Buying Agreement Prices (Doc ID 2104141.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When adding a Buying Agreement to an existing Sales Order and then re-calculating the Price, the Price looks OK on the page but the ORIGINAL amounts are actually what get billed.

Steps to replicate the issue:

  1. Create a Sales Order for a Product at a certain Price (navigation: Order Management, Quotes and Orders, Create/Update Order).
  2. Create a Buying Agreement that indicates a DIFFERENT Price for the Product than on the Sales Order.
  3. Add the Buying Agreement to the header and line on the Sales Order created and re-calculate the Price. Everything looks fine on the page.
  4. Ship and deplete the demand line.
  5. Run OM_BILL to stage the Sales Order to Billing.
  6. Observe the incorrect amount in Billing.

Cause

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