GSS/FLUID: Name Change Trigger Event Error (Doc ID 2104471.1)

Last updated on JULY 24, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In GSS/FLUID, when entering a Name Change transaction the following error is generated:

ERROR
-----------------------
The page at Psprodapp92.hway-sttinet:8110 says
function on readystate error failed to execute query selector on element #repacecurent topwindow% in not valid selector
Triggerbusinessevent failed for administer workforce maintain personal data change in name 2,302)


The issue can be reproduced at will with the following steps:
1. Main Menu -> Employee Self Service -> Personal Details -> Name
2. Change employee name
3. Save



Cause

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