(9.2.17) IR8A Is Not Generated For Employee Who Has Open Calendar Group With Retro (Doc ID 2105736.1)

Last updated on JULY 17, 2017

Applies to:

PeopleSoft Enterprise HCM Global Payroll Singapore - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When user tries to Create IR8A/IR8S Forms SGP for whole company, it's found that there are some employee missing.

IR8A is not generated for employee who has open calendar group with retro.

Even though there is open calendar group still in process, the IR8A Forms data should still be generated

STEPS
The issue can be reproduced at will with the following steps:
Step 1: Insert some back date One time Positive Input for the employee A so that retro trigger are generated for previous finalized calendar group
Step 2: Identify and calculate one calendar group which include Employee A as payee
Step 3: Create IR8A/IR8S Form SGP for all employee
Step 4: Review IR8A/IR8S Forms SGP, the IR8A form for employee A in step 1 is not created.

Cause

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