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Deactivated Learning Environment Available in Search on Internal Learners Page - Learning Environment - Prompt (Doc ID 2106023.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Deactivated Learning Environment was still searchable from the Internal Learners Page - Learning Environment - Prompt

STEPS TO REPLICATE
--------------------
1. Navigate to Main Menu -> Set Up ELM -> Learning Environment
2. Make the active Learning Environment to Inactive and save.
3. Navigate to Main Menu -> Enterprise Learning -> User Profiles -> Internal Learners
Issue: the prompt of the Learning Environment on the Internal Learners page, where the Inactive Learning Environment is still shown in the result.
But the prompt of the Learning Environment on the Maintain Course works fine, which doesn't show the Inactive Learning Environment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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