EPY: Peoplesoft W2 State Tax Files Are NOT Accepted By GA State Website (Doc ID 2106152.1)

Last updated on FEBRUARY 12, 2016

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Taxes

When attempting to submit the TAX960ST file on website,
the following error occurs.

ERROR
-----------------------
There is an error with your file. The two most common errors are 1.) Unsupported file extension-only file extensions "xls" and "xml" are accepted, or 2) Data in the excel template or XML file is an invalid format.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload the GA file on the website.

Cause

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