OLM Matching Rules Not Working When Registering On An Event (Doc ID 2106355.1)

Last updated on JUNE 24, 2016

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In Online Marketing, Matching Rules are not working when registering on an Event, it creates duplicate records when using the same details.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms