On ELM 9.1 - Download To Excel Functionality Not Working Under Program Roster Page (Doc ID 2106514.1)

Last updated on FEBRUARY 14, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Download to excel functionality not working under Program Roster Page

STEPS TO REPLICATE
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1) Navigate to Main Menu -> Enterprise learning -> Learner Tasks -> Administer Program Rosters
2) Click on Search.
3) Click on the Roster button on any of the Program Results.
4) Now click on the download icon on the Program Roster Grid.
Page won't respond after that.

BUSINESS IMPACT
-------------------
Due to this issue, User are unable to use the Download to excel functionality.

Cause

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