E-PG: Pivot Grid Export Data Not Working in PeopleTools 8.53.25 (Doc ID 2106598.1)

Last updated on APRIL 05, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.53 [Release 8.4]
Information in this document applies to any platform.

Symptoms


When using the drop down on a Pivot Grid to export the data, it is not working, it is spinning continuously. This is happening in PT 8.53 environment.

The issue can be reproduced at will with the following steps:
1. Log into ELM with the learning dashboard having the my survey results pagelet.
2. Click on the dropdown in the upper left corner of the pagelet.
3. Click on the export data link
4. Notice that the export does not finish and runs continuously.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms