TL 9.2 Incorrect approval routing when two absences for same day are entered via timesheet. (Doc ID 2106689.1)

Last updated on FEBRUARY 15, 2016

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Absences entered via sheet, where TRCs are assigned to different approvers are not routed properly.


If partial absences, each requiring a different approver are requested on the same day, both will go to the same approver of the first absence requested. This is for absences entered on the time sheet (as opposed to through the self service absence request screens) and configured via Time and Labor time reporting codes and not absence country take.

For example:
1. TRC for Sick time is approved by supervisor
2. TRC for Vacation time is approved by manager
3. Navigate to time sheet and enter hours for partial sick and partial vacation.
4. Both absences will be routed to supervisor for approval. (If vacation was entered first, both absences would be routed to manager).

Thus, the requests are sent to the wrong approver.

Cause

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