ELM: Manager Of CWR Not Correctly Determined On Approvals In ELM 9.2 (Doc ID 2106697.1)

Last updated on FEBRUARY 15, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a learner in ELM is hired as a contingent worker the way the manager is determined is wrong. When the learner enrolls for learning the approval ends up at the wrong person and not at his/her manager.The approval chain should show the correct manager

STEPS
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The issue can be reproduced at will with the following steps:

Initiate approval by Contingent Worker  - Cindy Bains working in department Accounts Payable whose manager is Edmund Donahue  as of 03/02/2009
1. Department: Current manager Edmund Donahue  as of 03/02/2009. Previous manager Rosana Channing.
2. Person: (Contingent Worker) Cindy Bains working in Dept-Accounts Payable, whose manager is Edmund Donahue.
3. Submit Request for Approval
4. Check Approval Status
5. Approval went to Rosana Channing. 


Cause

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