Check Boxes Missing on the Supplier Portal's 'Manage Invoice Approval' Page when Using Invoice Header Level Approvals (Doc ID 2107926.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Check boxes are missing on the Supplier Portal's 'Manage Invoice Approval' page when the Invoice Approval Workflow is set up at the Invoice header level. As a result, Invoices cannot be approved at the header level while this should be possible according to the PeopleBooks:

PeopleSoft FSCM 9.2 > PeopleSoft Services Procurement > Setting Up PeopleSoft Services Procurement Workflow > Defining Basic Workflow Settings for Services Procurement > Setting Up Invoice Approval Workflow

Invoice approval enables you to approve invoice line details, make adjustments to time line amounts, expenses, tax percentages, and enter comments before approving or denying invoice lines .In addition to line level approvals, header level approvals can also be done when all lines are approved together (by setting up the Approval Process as Header Level process).

...

Note: The User List SP_IN_SUPPLIER_APPROVER is for Supplier approval and is based on SQL Object Identifiers and needs to be mapped as follows:

1. When using Line Level Approvals, SQL Object Id SP_IN_SUP_APPROVER is to be used

2. When using Header Level Approvals, a New User List must be created using SQL Object Id SP_IN_SUP_APPR_HDR (new user list for Header Level can then be used in setup of Approval Process Definition - Steps)

 

Cause

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