EEX 9.1: Error (10502,137) Received When Trying To Apply Cash Advance On An Expense Report Created Using a Travel Auth With Per Diem (Doc ID 2107933.1)

Last updated on MARCH 14, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

System throws an Error (10502, 137) when trying to apply CA to an Expense Report

Steps
The issue can be reproduced at will with the following steps:
1. Create a Travel Authorization with a Per Diem expense type. Submit and approve it.
2. Go to Create Expense Report
3. Apply the Travel Authorization created in step 1
4. Go to Apply Cash Advance link and Select a Cash Advance and click on OK or Update Totals Button

Actual Result
a) After step 3
The Employee Expenses field doesn’t update in the Totals section. It remains 0.

b) After step 4
Error -
The total cash advances are greater than the total due employee. (10502,137)
Adjust the cash advance amount , so it is less than or equal to the total due employee.

Expected Result
Users should be able to apply cash advances to Expense Reports.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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