My Oracle Support Banner

E-QR: Query With Unions And Drilling URL Crashes Appserver With 'PSPAL' Errors When Using Query Viewer (Doc ID 2108431.1)

Last updated on MARCH 06, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.
*** Checked for relevance on 02-February-2018 ***

Symptoms

When attempting to run a particular PS Query report with unions and drilling URL through Query Viewer, the system crashes with the following error:

Error:
--------
"PSPAL: Abort: Unrecoverable exception received
PSPAL: Abort: Location: E:\pt85413c-retail\peopletools\src\pspal\exception_winunhandled.cpp:577: PSPAL::UnhandledExceptionFilter::RecoverableExceptionFilter
PSPAL: Abort: Generating process state report to D:\psconfig\appserv\HCTEST\LOGS\PSAPPSRV.6368\process_state.txt"

The same PS Query does work fine from 2-tier and Query Manager.

Steps:
---------
The issue can be reproduced at will with the following steps:
1. Login to PIA
2. Navigate to Reporting Tools > Query > Query Manager
3. Create a new Query
   3.1. Add EMPLOYEES, SELECT EMPLID & NAME COLUMNS; then create Union, add EMPLOYEES, SELECT EMPLID & NAME columns
   3.2. Add expression, type = Drilling URL. Build using Component URL link, add to both unions
   3.3. Use the expression as a field, or link it to an existing field
   3.4. Save query
   3.5. Click Run tab – results are returned
4. Navigate to: Reporting Tools > Query > Query Viewer
5. Run the report with any format (e.g. HTML, Excel etc.)
6. The error occurs

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.