INACTIVE EMPLOYEE RECORD APPEARS WHEN ENROLLING EMPLOYEE IN ADMINISTER TRAINING (Doc ID 2108904.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise HCM eDevelopment - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employee details are defaulting from inactive record while enrolling an employee in a training, when employee got two records 0 and 1. Expecting training should access the employee data only from active record or latest record.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Hire an employee and then terminate
2. Rehire the employee with the same employee number
3. Enroll the employee to a course at Administer Training > Student enrollment > enroll individually
    Notice that two employee record appears even the one that is no longer active


Cause

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