My Oracle Support Banner

INACTIVE EMPLOYEE RECORD APPEARS WHEN ENROLLING EMPLOYEE IN ADMINISTER TRAINING (Doc ID 2108904.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise HCM eDevelopment - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Employee details are defaulting from inactive record while enrolling an employee in a training, when employee got two records 0 and 1. Expecting training should access the employee data only from active record or latest record.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Hire an employee and then terminate
2. Rehire the employee with the same employee number
3. Enroll the employee to a course at Administer Training > Student enrollment > enroll individually
    Notice that two employee record appears even the one that is no longer active


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.