EAR9.2:Error(6030,138) When Providing a Dispute Amount in View/Update Item Detail page For Closed Item
Last updated on FEBRUARY 23, 2016
Applies to:PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
On : 9.2 version, Accounts and Balances
When attempting to provide a Dispute Amount in View/Update Item Detail page,
the following error occurs.
Entry amount cannot be less than disputed amount(6030,138)
Cannot assign a disputed amount that is greater than the item amount.
Steps To Replicate
- Navigate to Main Menu > Accounts Receivable > Customer Accounts > Item Information > View/Update Item Details.
- Locate any closed item.
- Flag the item in dispute, assign the reason code and add the dispute amount.
- Save the page and see the error.
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