ELM 9.1: SCORM 2004 - Two Sets Of Duplicate Rows are Inserted in the ELM Interaction Table for Every Response. (Doc ID 2109472.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Statement of Issue:


Receiving duplicate entries in the ELM interaction table (PS_LM_S4_TRACK_INT) for every response when completing SCORM 2004 content for some users.
Using Fiddler trace tool, determine that when post X-ABORTED-WHEN: SendingResponse


Steps to Replicate Issue:
 
1. Log on PS/PS using Internet Explorer
2. Navigate to Self Service/Learning/Search Catalog
3. On Advance Search page, search for  look for Class with Learning Component  with SCORM 2004 content
4. Select Enroll for UploadTestv4
5. Activate Fiddler in Capture Mode
6. Submit Enrollment
7. Launch the content
8. Navigate through the content by selecting all options and clicking Next
9. At the end open SQL Developer and review interactions for the attempt in table PS_LM_S4_TRACK_INT


 

Cause

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