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E-UPG Custom Web Profiles removed during PT 8.55 Upgrade. (Doc ID 2109752.1)

Last updated on FEBRUARY 07, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


On : 8.55 version, Upgrade

When attempting to use the Custom Web Profiles,
the following error occurs.


Changes conflict with another data item. (18,5)
When trying to save your changes, the system found a conflict with other information in the database.
This problem may be because of changes made simultaneously by another user. Make a note of the changes you have made, then cancel the page. Reload the page and look for changes.
Ensure that your changes are still appropriate, then retry them.If the problem persists, it may be due to an application programming error and should be reported to technical support staff.



Unique constraint error received when attempting to add the Custom Web Profiles back.

The data in PSWEBPROFNVP is being deleted and replaced by pt855tls.dms.
The data in the related tables PSWEBPROFCOOK and PSWEBPROFPROP is not being cleaned up by the upgrade process, orphaned rows are being left remaining.
When the custom web profiles are attempted to be copied back, or re-created, a unique constraint error is experienced.


The issue can be reproduced at will with the following steps:
1. Perform PT 8.55.xx Tools only upgrade.
2. Test the Custom Web Profiles.
3. Experience error.




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In this Document
 Workaround #1
 Workaround #2

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