When Applicant Uploads Resume for Resume Extraction, Error Occurs for Email or Phone, Similar to the Error: " First operand of . is NULL, so cannot access member HRS_APP_PHONE.(180,2336)" (Doc ID 2109815.1)

Last updated on FEBRUARY 23, 2016

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms



When  an applicant's profile  has only type "other"  for an email address or phone, and a resume is loaded with different phone or email address, the parsed data that is mapped to load HRS_APPS_phone and  HRS_APP_EMAIL returns an error.
 
ERROR
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First operand of . is NULL, so cannot access member HRS_APP_PHONE.(180,2336)
HRS_CANDIDATE_MANAGER.CMP_CAND_EXP_UI.MapResume. OnExecute Name:MapPhone
Called from:HRS_CANDIDATE_MANAGER.CMP_CAND_EXP.UI.MapResume.OnExecute Name:MapToUI
Called from HRS_CE_GBL.HRS_CE_WRK.HRS_RES_OPT_PB.FieldChange.
 


REPLICATION STEPS:
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1. Create applicant profile with only one phone number of type "other" and also one email address of type "other".
2. Load a resume having a different phone number and email address from those already on the applicant profile.
3. Error is displayed immediately when resume is uploaded, and applicant cannot proceed.

Cause

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