GPAM Backport BUG 22132918 to AM 9.1 Getting Error While Trying To Forecast Leave Balance (Doc ID 2109925.1)

Last updated on JULY 30, 2017

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Forecasting

When attempting to forecast leave request,
the following error occurs.

ERROR
-----------------------
Error Code (17005, 000489) occurred. Please take note of this error code and notify your system administrator


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Absence request page and provide the leave details
2. Click on Forecast button
3. Observe the error generated

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit leave requests

Cause

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