E-QR: PS Query Results Disappear on Pushing Enter Key on Pages Containing Prompts (Doc ID 2109968.1)

Last updated on FEBRUARY 24, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms


After hitting "Enter" in query prompt with mandatory fields, the user is not able to run the query even after filling in the prompt and clicking on View Results.

The issue can be reproduced at will with the following steps:
1. Log in to PIA
2. Navigate to Reporting Tools > Query > Query Viewer
3. Run to HTML a query with a mandatory prompt
4. Hit "Enter" without filling in any value in the prompt
5. Now fill in the value of the prompt
6. Click View Results
7. Notice that nothing happens, the data is not retrieved


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms