Copy Items To Documents Feature Does Not Work When Select All Is Chosen (Doc ID 2110920.1)

Last updated on JUNE 15, 2017

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Copy Items To Documents feature does Not work when Select All is chosen

The Copy Items feature introduced with Image 9 (ER BUG# 17912231) includes the option to copy to other documents. To use it, the manager clicks a small “copy to” icon which brings up a list of all documents they own that can be copied to. They can choose individual target documents or choose Select All and proceed. When they choose Select All, the copy appears successful until the manager actually opens one of the target documents. The goal is never actually copied to the target document.

When the manager selects target documents individually, items are copied. When the manager chooses “select all” to select the target documents, the items are not copied.


STEPS
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The issue can be reproduced at will with the following steps:
1. Log into PIA
2. Navigate to 'Main Menu > Manager Self Service > Performance Management > Performance Documents > Current Documents', select an Employee's Performance Document
3. Add a Goal and save the document
4. Click the 'Copy to Other Documents' link on the goal.
5. Click on the 'Select All' link to select all the employees in the grid, and save

BUSINESS IMPACT
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The issue has the following business impact: Due to this issue, when the Manager selects target documents individually, items are copied. But, when he chooses “Select All” to select the target documents, the items are not copied.

Changes

 

Cause

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