E-BIP/XMLP: Error 'Exception from HRESULT 0x800A01A8' Is Shown With BI Publisher And Excel Spreadsheet (Doc ID 2110922.1)

Last updated on MAY 22, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

When attempting to download BI Publisher reports to MS Excel 2013, the following error occurs.
The error message started after installing the BI Publisher. If the BI Publisher is uninstalled the message no longer appears.

Error:
--------
"Exception from HRESULT 0x800A01A8"

Steps:
---------
The issue can be reproduced at will with the following steps:
1. Login to PIA
2. Navigate to: Reporting Tools > BI Publisher > Query Report Viewer
3. Run the report with Excel Output
4. The error occurs


Cause

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