My Oracle Support Banner

EBI9.1+: IntraUnit Template Always Overwrites the Chartfield for Online IntraUnit Bill. (Doc ID 2111789.1)

Last updated on APRIL 07, 2019

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
When entering an online intraunit bill, a message appears asking if you wish to replace the chartfields with those of the intraunit template. Regardless of what you choose, cancel or OK, the IntraUnit template overwrites the chartfield.

EXPECTED BEHAVIOR
-----------------------
Program should do what message says, i.e. Cancel should not replace chartfields

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create an IntraUnit Bill.
  2. Select a charge code. A message appears asking if the existing chartfields should be cleared. Regardless of what you select, OK or Cancel, the chartfields from the IntraUnit Template overwrite the chartfields for the charge code. Message = Clear Existing chartfields and assign new IDs Chartfields? Press OK to Replace, CANCEL to keep (12500, 27).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.