Terminated Requisition Approval Paths Causing Performance Issues To Approvers. (Doc ID 2112071.1)

Last updated on JUNE 08, 2016

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Terminated Requisition Approval paths causing performance issues to Approvers while approving the requisition. Approval page is timing out, when a 300 line requisition has a terminated approval path.


Steps to reproduce the issue:
1. Create a 300 line requisition and submit it for approval. The requisition status will be ‘Pending’.
2. Edit the requisition before approval, and click on ‘Save &preview approvals’. Previous approval path will be terminated and the requisition status will be ‘Open’.
3. Submit the requisition. A new approval path will be generated, and Req status will be ‘Pending’.
4. Log in as approvers and try to approve the requisition. The page will time out.

Cause

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