EAR9.2: Hyperlink for On Account Removed in 9.2 on Payments (Receipts) Tab of Collection Workbench Page.

(Doc ID 2112504.1)

Last updated on MARCH 14, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On 9.2 version, the link for 'On Account' label on Payments(Receipts) tab on Collection Workbench Page is removed.

The issue can be reproduced at will with the following steps:

  1. Access Collections Workbench
  2. Search for a customer
  3. Go to Payments tab


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms