EEX 9.2: Multiple Email Approval Notification Are Send For Same Expense Report (Doc ID 2112572.1)

Last updated on MARCH 03, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Multiple email approval notification are send for same Expense Report

Steps

The issue can be reproduced at will with the following steps:
1. Create Expense report for an employee
2. Submit the Expense Report

Actual Result

Approver is receiving an email for each line existing in Expense Report.

Expected Result

Approver should receive a single email Notification for an Expense Report.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms