Post Write-off Doesn't Use The Default Service Indicator Reason Code From The Service Indicator Table

(Doc ID 2112664.1)

Last updated on JULY 12, 2016

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.


On CS 9, the specified Service Indicator Code is properly populated but an incorrect Reason Code is populated when Posting a Write-Off.

It is expected the correct Service Indicator Reason Code will be populated when Posting a Write Off.

The issue can be reproduced at will with the following steps:

  1. Post a student Write-Off (Main Menu > Student Financials > Collections > Write Offs > Post Student Write-Off)
  2. check the Service Indicator and the reason code is incorrect



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