EGL92: When Logging in PeopleSoft Using IE11 After Installing FSCM 9.2. PUM 17 PT 8.55 The Page Is Not Loaded Completly

(Doc ID 2112838.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

PeopleSoft Enterprise FIN Financials Portal Pack - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


***Checked for currency 7-Aug-2017***

Symptoms

FSCM PUM Release 17 PT 8.55 Post Install Problem

After installing FSCM 9.2. PUM 17 and People Tools 8.55, when the user signs in using Internet Explorer 11, the page is not displayed completely.
The pagelets are not loaded and the icons for the "Home" and "Action List" tabs in the far right corner will not load.
The home page loads in the Chrome browser and appears to be performing normally.

ERROR
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Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)

Message: Object doesn't support this property or method for:
PTMAF_PUSH_JS_MIN_1.js
TANGERINE_FLUID_HDR_JS_MIN_1.js

Message: Object expected for:
PT_COMMON_MIN_1.js

STEPS
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The issue can be reproduced at will with the following steps:
1. Install FSCM 9.2. PUM 17 and People Tools 8.55
2. Sign in to PeopleSoft using Internet Explorer 11

Cause

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