My Oracle Support Banner

EGL9.1+: GL Subsystem Reconciliation > Load Reconciliation Data - Slow Loading Page GLRCN_REQUEST When Add New or Find Existing Run Control (Doc ID 2112855.1)

Last updated on OCTOBER 19, 2021

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
Performance issue is happening on below page :
General Ledger >  GL Subsystem Reconciliation > Load Reconciliation Data, either Add New or Find Existing Run Control ID's

Steps to Replicate:
1. Navigate to page General Ledger >  GL Subsystem Reconciliation > Load Reconciliation Data
2. Either Add a New Value, or Find an Existing Value
3. Wheel just spins and page does not load, eventually taking user to a blank page


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.