EGL9.2: When Using Manage Journal Approval Page There Is No Option To Add Adhoc Approvers To Journal Workflow (Doc ID 2112917.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On :  9.2 version PUM 15, Functionality

ACTUAL BEHAVIOR  
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Adhoc approver cannot be added to Journal workflow for Process ID GLJournalApproval
When journals are routed for approval, the '+' sign does not appear so that adhoc approver can be added. So, how to enable the '+' sign. The required workflow has multiple steps.
Alternatively is there any delivered feature so that requester can choose the approver before submitting the journal for approval.

 
EXPECTED BEHAVIOR
-----------------------
The expected behavior is that the requester submitting the journal should be able to add an adhoc user.  

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a journal entry
2. Submit journal for approval
3. Navigate to Manage Journal Approval Page and try to add a new approver

Cause

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