EGL9.2: When Using Manage Journal Approval Page There Is No Option To Add Adhoc Approvers To Journal Workflow

(Doc ID 2112917.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.


On :  9.2 version PUM 15, Functionality

Adhoc approver cannot be added to Journal workflow for Process ID GLJournalApproval
When journals are routed for approval, the '+' sign does not appear so that adhoc approver can be added. So, how to enable the '+' sign. The required workflow has multiple steps.
Alternatively is there any delivered feature so that requester can choose the approver before submitting the journal for approval.

The expected behavior is that the requester submitting the journal should be able to add an adhoc user.  

The issue can be reproduced at will with the following steps:
1. Create a journal entry
2. Submit journal for approval
3. Navigate to Manage Journal Approval Page and try to add a new approver


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