EAR9.2: How to Create a Credit or Refund Using Cash Drawer in Accounts Receivable? (Doc ID 2112977.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

Cash Drawer without Order Management is currently used.
A counter sale was issued and the money was collected using the Cash Drawer.
Deposit was created, everything was distributed to General Ledger and a receipt was printed for the customer.
The next day the customer returned the goods and funds from the Cash Drawer were used to refund the money.
How do we process the refund from the Cash Drawer?

Solution

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