EEX9.2: User Gets Send Back For Revision Email When Delegate Withdraws Expense Report

(Doc ID 2113300.1)

Last updated on MARCH 07, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Email notification when withdraw an Expense Report uses Send Back template.

1) MGR1 is HR Supervisor of EXA1.
2) EXS1 is delegate for EXA1.
3) EXA1 creates and submits Expense Report for approval.
4) EXS1 withdraws the Expense Report.

Actual result:
EXA1 receives Send Back for Revision email notification. No email to MGR1.

Expected result:
MGR1 should get Withdrawal email notification.

Please see replication steps document for more details.


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