E-PIA: Function 'onReadyState' Error: Object doesn't support property or method 'aAction_win4' when the customer is using attachmehts on GL WorkCenter > Journals > Journal Entry Attachment (Doc ID 2113348.1)

Last updated on MARCH 04, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Problem statement:
-------------------------------
Function 'onReadyState' Error: Object doesn't support property or method 'aAction_win4'. This appears after customer removed EnablePCModal = true in  web profile configuration.

Environment:
--------------------

PeopleSoft FSCM 9.2 Image 11, PeopleTools 8.54.10




Steps:
---------

1) Signon to the PIA
2) Try to open an attachment from the GL workcenter e.g. navigate to GL WorkCenter > Journals > Journal Entry Attachment:



Error:
--------
Function 'onReadyState' Error: Object doesn't support property or method 'aAction_win4'.
Type Error: Object doesn't support property or method 'aAction_win4' at doUpdateFirstParent
(https://fscm.prod.mycompany.com/cs/FSPRD92/cache/PT_PAGESCRIPT_win4_MIN_1.js:1400:152)
at net2.ContentLoader.prototype.processXML

Cause

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