E-PIA: Special Characters Are Lost in Deep Link in IE11 (Doc ID 2113893.1)

Last updated on MARCH 07, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

If a PeopleSoft deep link URL contains special characters (Greek in this case), after being prompted to sign in, these characters are lost.
This happens for IE 11 but works fine in Chrome.


The issue can be reproduced with the following steps:
1. Enter url with greek characters in IE11.
<env_address>/EMPLOYEE/HRMS/c/SETUP_HRMS.DEPARTMENT_TBL?SETID=Φ

this URL contains greek char Φ.

2. The sign in prompt is displayed. The address is now:
<env_address>/EMPLOYEE/HRMS/c/SETUP_HRMS.DEPARTMENT_TBL?SETID=%ef%bf%bd&cmd=login&languageCd=GRK

3. Sign in. A search page is displayed. In the search page the Greek characters is lost.



Cause

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