ESFO9.2: PeopleSearch is Not Returning Result When Using Postal With Maximum Distance. (Doc ID 2113918.1)

Last updated on MARCH 08, 2016

Applies to:

PeopleSoft Enterprise FIN Staffing Front Office - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

PeopleSearch is not returning result when using Postal with Maximum Distance.

Steps:
--------

1) Ensure that same Postal Code (say 20088) exists for 2 Countries - 2 rows with same postal code for different cities / countries in PS_RS_GEOCODE_CITY record.
Postal Code (say 94577) is only for 1 Country / Location.
2) Run Cache Admin process for PeopleSearch.
3) Go to Staffing > Search > PeopleSearch.
4) Search using Postal code 20088 or 94577 - Max distance = 1 mile.

Actual result:
-----------------
No Search result returned.

Expected result:
--------------------
Appropriate applicant should be listed in search result.


Please see replication steps document for more details.

Cause

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