E-PIA : HITTING ENTER ON OK/CANCEL BUTTON FREEZES APPLICATION ON SOME NAVIGATION with IE11 (Doc ID 2114483.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On a specific navigation with tools 8.54.17 when clicking "ENTER" on an OK /Cancel modal in IE or in chrome the page will completely Freeze up. the only option then is to close the browser window and relog into the environment

 

Replication steps :

1- Log into an 8.54.17 env with HRMS 9.1 or 9.2

2- Navigate to Main Menu >WorkForce Administration >Job information >Job Data

3- in the EMPLID add 0004 and click on Search

4-On the "Work Location" Add another Effective dated field (+) sign

5-unde "Action" select "Pay Rate Change"

6- Click on the "Compensation" Tab

7- Under "Pay components" select a "Rate code" from the list then add a Comp
rate value e.g(1000000) and click on the "Calculate Compensation" button

8- ** Click on "Save" a modal ok/cancel will appear (DO not USE THE MOUSE)
NOTE** There is no Focus on the POP up At this point

9- Hit the "ENTER" key ....

Behavior
--------------
At this point the page seems to have frozen ... moving the mouse and
attempting to click OK or cancel Does absolutely Nothing

Cause

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