EBI 9.1+: Load GL Accounting Entries BILDGL01 Process Is Failing With Error ORA-00600: Internal Error Code, Arguments On Oracle 10g through 12c

(Doc ID 2114859.1)

Last updated on AUGUST 09, 2017

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Billing Finalization/Proforma

When attempting to run Finalization job it is failing at Load GL BILDGL01 with following error.

ERROR
-----------------------
ERROR at line 1:
ORA-00600: internal error code, arguments: [qkaffsindex5], [], [], [], [], [],
[], [], [], [], [], []


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Finalization job.

BUSINESS IMPACT
-----------------------
Cannot send data to GL.

Cause

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